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Voltic

Privacy Policy

Voltic AI ("Company", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://voltic.ai or use our services, in accordance with applicable privacy laws and regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and others.

1. Information We Collect

a. Information You Provide to Us

We collect information you voluntarily submit through:

Contact Forms / Schedule a Meeting Forms

  • Name
  • Email Address
  • Phone Number
  • Business Information
  • Message Content

Newsletter or Email Subscription

  • Email address

Client Onboarding / Service Contracts

  • Billing address
  • Payment method (processed through third-party services)
  • Business requirements and project details

b. Information Automatically Collected

When you visit our website, we automatically collect certain information using cookies and similar tracking technologies. This includes:

  • IP Address
  • Browser type, version, and language
  • Device identifiers and type
  • Operating system
  • Referring and exit pages
  • Pages visited, time spent, and activity on site
  • Location (inferred from IP address)

c. Cookies and Similar Technologies

We use cookies, pixels, and analytics tools like Google Analytics to:

  • Understand how you interact with our site
  • Personalize content and ads
  • Improve website performance and user experience

You can disable cookies through your browser settings, but this may affect your experience on our website.

2. How We Use Your Information

We process your personal data for the following purposes:

  • Service Delivery: To respond to your inquiries, deliver services, and provide customer support.
  • Marketing & Communication: To send promotional content, newsletters, and updates (only with your consent).
  • Personalization: To tailor content and services according to your preferences and browsing behavior.
  • Analytics & Improvements: To monitor performance, conduct A/B testing, and improve functionality.
  • Legal Compliance: To comply with applicable laws, legal obligations, and law enforcement requests.
  • Security & Fraud Prevention: To detect and prevent suspicious or fraudulent activity on our platform.

We ensure that any processing is based on lawful grounds such as contract necessity, legal compliance, consent, or legitimate business interests.

3. Sharing and Disclosure of Information

We do not sell or rent your personal data. We may share your information in the following ways:

a. With Trusted Third-Party Vendors

These include:

  • Hosting providers (e.g., AWS, Cloudflare)
  • Analytics and tracking tools (e.g., Google Analytics, Hotjar)
  • Email marketing tools (e.g., Mailchimp, Brevo)
  • CRM or support platforms (e.g., HubSpot, Freshdesk)
  • Payment processors (Stripe, PayPal)

All third-party vendors are contractually obligated to process your data securely and in compliance with data protection laws.

b. Legal Requirements

We may disclose your information:

  • To comply with a legal obligation or court order
  • To protect and defend our rights or property
  • To prevent fraud or enforce our Terms of Service
  • In connection with a merger, acquisition, or asset sale

4. International Data Transfers

If you are accessing our website from outside the United States, please note that your data may be transferred, stored, and processed in the United States and other countries where our service providers are located. We use appropriate safeguards to ensure your data is handled securely.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Legal and compliance requirements
  • Dispute resolution
  • Service performance analysis

Typically, we retain form submissions and client communication for up to 5 years, unless legally required to keep it longer.

6. Your Rights and Choices

Depending on your location, you have certain rights regarding your personal data:

a. Under GDPR (EU Users):

  • Right to access your data
  • Right to rectification of inaccurate information
  • Right to erasure ('Right to be Forgotten')
  • Right to data portability
  • Right to restrict or object to processing
  • Right to withdraw consent

b. Under CCPA (California Residents):

  • Right to know what personal information we collect
  • Right to request deletion
  • Right to opt-out of the sale (we do not sell)
  • Right to non-discrimination for exercising your rights

To exercise any of the above rights, contact us at privacy@voltic.ai.

7. Data Security

We take data protection seriously and implement appropriate administrative, technical, and physical security measures such as:

  • SSL encryption for data in transit
  • Access controls and role-based permissions
  • Secure servers and firewalls
  • Regular security audits and staff training

While we strive to use commercially acceptable methods, no system is 100% secure. You acknowledge this risk when submitting personal data.

8. Third-Party Links

Our website may contain links to third-party websites or services. Once you leave our site, we are not responsible for the content or privacy practices of those external sites. We recommend reviewing their privacy policies before engaging with them.

9. Children's Privacy

Our services are not directed at children under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect data from minors. If we discover that a child has provided personal information, we will delete it promptly.

10. Updates to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, we will revise the 'Last Updated' date. We encourage users to regularly review this page for any changes. Your continued use of our website signifies your acceptance of those changes.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us

Why Voltic AI IT Service Provider

Voltic AI is serving the globe as an expert managed IT service provider. We understand your business goals and help you to attain them by resolving the IT woes, giving you an edge with customized IT solutions to maximize your scalability.

Free Consultation

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Our team has completed 50+ projects with a focus on quality and innovation.

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With 45+ happy customers, client satisfaction and trust are our top priority.

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With 3+ years of experience, we bring expertise, innovation, and reliability.

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Our services reach 35+ countries, expanding globally every day.

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